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+62-818-0759-0555 (Jakarta)

  • Why you choose our service?

    Having an established and reputable agency (maid, nanny, pet-care, elderly-care, driver, chef, security, and gardener) solves many of the headached in finding the right person for your needs. We aim to provide our best service at from the start until placement, and even after placement. Gomaid Agency, though only started in 2018 is an experienced agency, as we are a joint venture with a leading Japanese company based in Thailand - Ayasan Service. Ayasan Service has been offering services to more than 3,000 clients, with total registered talents of around 10,000 potential recruits, makes Ayasan Service No.1 agency services in Thailand. Gomaid Agency also provides its services to professional organizations such as the United Nation and Embassies of several countries and other private companies

  • About candidates?

    Gomaid Agency procedures background and criminal check to all of jobseekers. We do not accept any online apply. We do face-to-face interview with all of candidates and keep all of documents / ID, Visa, Work-permit to keep our clients secured.   

  • About criminal check ?

    We do criminal check for all of our candidates.  

  • Where can we take an interview?

    Clients have 4 options in relation to conducting interview with your helper: 1. Home Interview  200,000 Rupiah  total 
    2. Online via Skype or Whatsapp Interview
    3. Gomaid Agency office Interview   Map
    4. Try out (Rp35,000 per hour)

  • How long does it take to arrange the interview?

    Normally, it takes 1 - 3 working days after your enquiry is received

  • When can you start arranging the interview?

    We can start arranging the interview at least 7 to 10 days before the start-hiring date.  Most of job-seekers cannot wait to start working more than these days.  If you can offer the salary when she waits, she might be able to wait, but our company cannot guarantee for this condition. 

  • How is the Bonus?

    Yes, most of employers pay the bonus before Ramadan or end of the year - December.  1th a year / 1 month salary We recommend you to determine the condition – ex,  if she works at lease for 1 year.   

  • What should I ask in the interview?

    We recommend you to check their experience, personality, and the reason for resign from the previous jobs.  The most of important parts are personality part to find the best matching. From our statistic, 80% of issue happen from the personal relationship between employers and employees, not job skills themselves.      

  • How about food allowance?

    For live-in condition, most of employers need to offer the food or extra money 30,000 - 50,000 Rupiah / day.   For live-out case, most of helpers do take care of their own food.   Therefore, live-out helpers are likely to request the higher salary than live-in helpers.  

  • Can you provide health check ?

    If you want her to check the health check, you can ask her to go to the hospital.  It takes 1 to 3 hours to complete the process. It costs 1,000 to 2,000 baht. In the most of cases, employers cover this costs.  

  • Do you have a replacement guarantee?

    Yes we do. In the event that you are not satisfied with your helper, we provide you replacement helper throughout the guarantee period at no additional charge. Please check our price and process page for more information. -  Price and Process Page. 

  • Can you help us to make contract?

    Indeed we can. We provide you a sample employment contract which is aimed to protect you and your helper.
    Download Contract

  • Can you take responsibility for any trouble with helpers?

    Our scope of service does not cover any problems between the helper and the employer. However, we can arrange for replacement throughout the guarantee period. Please visit our limitation of liability page for further information.  Limitation of Liability.

  • What is the standard monthly salary?

    Please visit our price and process page for further information on salary standards

    Price and Process Page

  • When is the usual salary date?

    Commonly helpers are paid on a monthly salary and is paid on the last day of each month.

  • How about overtime charge?

    For live-in helpers, overtime is usually included as part of the salary. For live-out helpers some variety applies.

     For live-out case - Maid / Nanny / Chef / Gardener - 20,000 Rupiah / Hour.  Driver - 25,000 Rupiah / Hour.   

  • What should we do for Indonesian Public Holiday?

    For live-in helpers, applicable public holidays only covers Eid or Christmas, your discretion is applicable on other public holidays in-line with the local labour regulation. For live-out helpers, usual public holidays applies.

    Download Contract

  • How about work-permit / visa process for foreign workers?

    The forign workers must follow up the work-permit / visa process in terms of Indonesian Goverment. Gomaid agency screen all of foreign candidates.  

  • How about insurance for our maid/nanny?

    If you would like to provide insurance for your helper, we recommend you to provide it at least after 1 year since you hire. Please directly contact with each insurance company to ask more details. (e.g. AIA - insurance company).

  • How can I succeed the employment process?

    There are 3 important actions to succeed your employment.
    1. Pay reasonable salary 2. Do not make too many rules 3. Encourage them with praise. It is not easy to hire someone from a different country and culture. But once you follow these points , we are sure that your maid/nanny will be a strong supporter for your family.

  • Should I overpay my maid's salary?

    Well, this can be quite subjective. However, do also bear in mind that the amount of experience your maid has accumulated over the years does make a huge difference. Relevant experiences also do matter when considering how much you should pay your maid. If you did find one already, please treat her well and treasure her as it won't be long that she will grow frustrated of being underpaid and overworked. Eventually, she will request for a transfer and you will end up repeating the whole agonizing process of searching for the ideal maid once again.

  • Can she teach our children or to help them with their homework?

    Please also do not expect the maid and nanny to be a tutor to your children, it's better to have your children taught by qualified tutors. Some parents think that by hiring a maid or nanny with a degree, she is capable to teach their children or to help them with their homework. This is definitely not advisable as the maid is trained to be a good housekeeper and not to be a tutor.

  • Can maid work for a professional elderly care?

    If you have an elderly and require the maid to perform tube-feeding, daily injections, etc... Do ensure that the maid has prior experience with respect to these duties that she is supposed to perform, if not, please send her for proper training to equip her with the necessary knowledge to perform her duties well. Please do not expect a maid who have attained caregiver certification in their country as sufficient, the quality of such training may differ from country to country. It's of course better to hire a private nurse or a caregiver who has been certified in Indonesia to care for the elderly and let the maid concentrate on the household chores and cooking.

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